Call us toll-free at 1-866-FELIX-09 (866-335-4909)
Our Felix Cat Insurance Customer Care Specialist will answer any questions you may have.
Please send any faxes to: 1-919-741-6363
Customer Care Center Hours
Monday – Friday: 8:30 am – 8pm EST
Saturday: 10am – 3pm EST
Closures & Holiday Hours
Thursday, November 23rd, 2023
Friday, November 24th, 2023
Saturday, November 25th, 2023
Saturday, December 23rd, 2023
Monday, December 25th, 2023
Tuesday, December 26th, 2023
Saturday, December 30th, 2023
Saturday, January 13th, 2024
Please send any letters, claim forms, veterinary medical records or any other documents to:
Felix Cat Insurance
PO Box 37489
Raleigh, NC 27627-7489
Our business address:
PetPartners, Inc.
8051 Arco Corporate Drive, Suite 350
Raleigh, NC 27617
See our quote form to build a custom quote: